ABB’s Dynamic QR Code assistance for analyzers is a unique feature enabling comprehensive product health check and effective troubleshooting, without physically connecting to your system.

In addition to providing static information for analyzer identification, the QR code contains dynamic information on system configuration and current
health status. ABB specialists are able to use this data to identify the problem and provide a rapid response solution.

ABB’s QR Code assistance for analyzers is very simple, follow these steps:
1. Error occurs causing the analyzer to display, maintenance request or error.

2. Access the QR code page on the device display.

3. Open the myIB app on your mobile device, scan the QR code and send data to the ABB team.

4. ABB service specialists review the data and troubleshoot the problem.

5. ABB provides an action plan to fix the problem. The customer only needs a QR code reader app or to download the new ABB myIB app.

Workshops equipped for complex repairs, rebuilds and overhauls. Our workshops are staffed with professional service engineers, supported by the design experts in our manufacturing units and by our global service network. Our worldwide network of service workshops maintains high quality standards in motor and generator repairs. We also have workshops certified to handle equipment for hazardous areas.

Preventive, predictive and corrective maintenance services are offered to maximize the performance as well as the reliability of equipment and systems, ensuring those who manage the plant to gain considerable advantages in terms of safety and costs reductions.

Field services are offered to provide an audit and/or a corrective maintenance program, in order to repair or replace the faulty equipment that has failed unexpectedly on site.